Privacy Policy - VideoGig Ltd

Last Updated: 25 October 2025

1. Introduction

Videogig Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://videogig.co.uk (the “Website”), as well as in the course of providing our video production services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Who We Are

We are Videogig Ltd, a video production company based in the United Kingdom. Our contact details are as follows:

Company Name: Videogig Ltd
Address: Eversley, Hampshire, United Kingdom
Email: hooper@videogig.co.uk
Phone: 07703 301 027

For the purpose of the UK GDPR, Videogig Ltd is the data controller responsible for your personal data.

3. The Data We Collect About You

We may collect and process the following types of personal data:

Identity Data: including your first name, last name, and title.
Contact Data: including your email address, telephone number, and postal address.
Technical Data: including your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website. This is collected automatically through cookies and similar technologies.
Usage Data: including information about how you use our Website and services.
Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences.
Visual Data: including your image and voice if you are filmed as part of our video production services.

We also use Google reCAPTCHA on our contact form to prevent spam. This service collects personal data such as your IP address and browsing behaviour. For more information, please see Google’s Privacy Policy.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to your enquiries and provide you with information about our services.
To enter into and perform contracts with you for our video production services.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our Website, services, marketing, customer relationships and experiences.
To comply with our legal and regulatory obligations.

5. Lawful Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Consent: Where you have given us your explicit consent to process your data for a specific purpose (for example, by agreeing to be filmed or by opting in to receive marketing communications).
Contract: Where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Legal Obligation: Where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include running and managing our business, providing and improving our services, and protecting our business and Website.

6. Data Sharing and Third Parties

We may have to share your personal data with the parties set out below for the purposes set out in this privacy policy:

Service Providers: such as our website developer and host, “Dead on Digital”, who may have access to data in the course of maintaining our Website.
Google reCAPTCHA: We use Google reCAPTCHA to protect our contact form from spam. This service transfers data to Google in the United States.
Social Media Platforms: If you interact with our social media pages (Facebook, Instagram, YouTube), your data will be processed in accordance with their respective privacy policies.
Professional Advisers: including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities: who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. International Transfers

Some of our external third parties (such as Google) are based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

11. Filming and Photography

As a video production company, the capture of images and video footage is a core part of our business. We are committed to handling this data responsibly and in accordance with data protection laws.

Consent: We will always obtain your explicit, written consent before filming or photographing you. This consent will clearly explain how we intend to use the footage. You have the right to withdraw this consent at any time. If you withdraw consent, we will cease to use your footage from that point forward.
Public Spaces: When filming in public spaces, we will take care to avoid filming identifiable individuals without their consent. Where this is not possible, we will display clear signage to inform the public that filming is taking place.

12. Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy below.

Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use the following cookies:

Strictly Necessary Cookies: These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
Analytical/Performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works.
Functionality Cookies: These are used to recognise you when you return to our Website. This enables us to personalise our content for you and remember your preferences.
Targeting Cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. Contact Us

If you have any questions about this privacy policy, please contact us at:

Videogig Ltd Email: cate.hooper@videogig.co.uk